Shipping policy

Thank you for shopping with us! We’re committed to getting your order packed and shipped as quickly as possible so you can get out there and enjoy your new gear.

Processing Times

All orders are packed and dispatched within 2–5 business days of purchase.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, sales or busy periods, dispatch times may be slightly longer. If this happens, we’ll keep you informed.

Shipping Within Australia

Shipping is calculated at check out

We currently ship Australia-wide using trusted carriers such as Australia Post.

*Delivery times are estimates only and may vary depending on your location, weather events and Australia Post delivery schedules.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with your tracking number so you can follow your parcel every step of the way.

If you haven’t received your tracking details within two business days of placing your order, please get in touch with us.

Delivery Information

Please ensure your shipping address is correct before completing your purchase.

We are unable to accept responsibility for delays, lost parcels or additional charges resulting from incorrect or incomplete delivery information.

If a parcel is returned to us due to an incorrect address or because it was not collected from the post office, additional postage charges may apply before the order can be re-sent.

Lost or Delayed Parcels

Once your parcel has been handed to the shipping carrier, delivery is managed by them.

If your parcel appears delayed or has stopped tracking, please contact us and we’ll work with the carrier to help locate your shipment.

Damaged Parcels

If your order arrives damaged, please contact us within 7 days of receiving your parcel and include:

Your order number
A description of the damage
Clear photographs of the packaging and item

We’ll work with you to resolve the issue as quickly as possible.

International Shipping

At this time we only ship within Australia. We hope to offer international shipping in the future.

If you have any questions about your order or shipping, we’d love to help.

Please include your order number when contacting us so we can assist you as quickly as possible